Recent Posts

Water Extraction Steps

3/5/2021 (Permalink)

When your home or business is flooded with water, sometimes the water needs to be extracted before the restoration process can begin. For proper water extraction and mitigation there are 4 steps to take to ensure things will properly dry. SERVPRO Anderson is available 24/7 to ensure your home or business does not receive any further damage from standing water.

  1. Source of Water is Shut Off or Fixed.

Before any steps of extraction or mitigation can begin, the source of the water damage needs to be shut off or fixed. A plumber may be needed in order to get the problem fixed so that our production team can come get your home back to normal.

  1. Remove all Standing Water

Once the source of the water has been shut off, SERVPRO of Anderson’s production team can extract all the standing water. Water that stands for too long can cause microbial growth, so it is important to let professionals extract any standing water.

  1. Dry Materials and Contents

After any standing water has been removed, equipment is placed to dry flooring, walls, and any affected contents. SERVPRO Anderson uses air movers, air scrubbers, and dehumidifiers to help properly dry these things. In some cases, over saturated flooring or walls may need to be removed because equipment cannot properly dry it.

  1. Cleaning

The last step is to clean the affected area after the equipment has properly dried all materials and contents. This last step helps to sanitize all contents as well as help with any odors that the water damage may have caused.

If your business or home suffers any water damage, make sure to give SERVPRO Anderson a call for your water extraction needs. SERVPRO Anderson (864)-224-0285!!

SERVPRO Anderson Storm Team

2/24/2021 (Permalink)

This year has been a cold year with winter storms reaching much further south than normal, all the way to central Texas. Here in the upstate of South Carolina, our community was lucky enough to escape the harsh winter weather. SERVPRO of Anderson has an amazing storm production team that is ‘Faster To Any Disaster’ locally, but our team also goes out of their way to help surrounding communities too! Texas experienced some very harsh weather that left many people without power for several hours, some even days. The very low temperatures, paired with the fact that homes in Texas are not built to stand the cold, caused water pipes in homes to freeze and burst. Our production crew were more than happy to pack up and head to Texas to help people local SERVPRO’s get their homes back to living conditions. Whether it is here in Anderson or out in Texas, we work as ‘One Team’.

Make sure to give SERVPRO Anderson a call for any of your mitigation needs at (864)-224-0285!

Minor Water Damage at Anderson, SC Apartments

2/22/2021 (Permalink)

SERVPRO green equipment in bathroom drying wet material This water damage was caused by a broken toilet supply line.

This Anderson, SC apartment suffered water damage from a burst toilet supply line. While the apparent damage was minimal and did not need much equipment on site to dry the wall and flooring, it is impossible for our production crew to know if insulation or subfloor were affected. When SERVPRO of Anderson is called out to a water job, production takes readings of all affected area to determine how wet the materials are. Then, according to the readings, calculations are made to determine how much equipment is needed to dry the floors and walls. All equipment that is placed is then monitored over the days that it takes for the materials to give a reading that means all is dry. Even though our crew may get a reading on the outside of the walls, floors, or ceilings that were affected, we cannot guarantee that the insulation or subfloor are also dry. This is why production will sometimes recommend that minor demolition be done to test underlying material to assure everything is dry. It is important to assure that all affected material dry so that further problems do not occur. In the right conditions, it only takes 24 hours for mold to begin growing on wet material. If you experience any water damage in your home, give SERVPRO Anderson a call for you mitigation needs at (864)-224-0285.

Fire Content Cleaning Process in Anderson, SC

2/21/2021 (Permalink)

Photo of a stove that caught fire and caused a house fire Anderson, SC House Fire Caused by Stove

In this scenario at a home in Anderson, SC, the customer suffered major damage in their kitchen when their stove caught on fire. The rest of the home suffered smoke and soot damage, and all of the contents within were affected. SERVPRO of Anderson’s production crew went out right away to assess the damage and come up with a game plan that best suited the customer’s needs and availability. If you or your business has experienced a fire, then you know how much work it can be to not only get your space back to the way it was pre fire, but to get the smoke smell out of all of your belongings. Very often, SERVPRO of Anderson encounters fire restoration jobs that include the cleaning of contents. It can be extremely difficult to trust a business with all of your belongings, which is why SERVPRO Anderson has a production crew that goes over every detail with our customers. Production will come out to your home and pack up all of your affected belongings while documenting very carefully with photos and inventory sheets. It is a very careful process to ensure all belongings are accounted for and in the assigned box from your home, to the warehouse, back to you.

At SERVPRO of Anderson, we understand that some of your belongings are more essential to everyday life than others, so first we make sure to see what belongings take priority and get those cleaned of soot first thing. Once these contents are cleaned, we set up a time for pick up or delivery, whatever is most convenient to the customer. Contents that take less priority are cleaned over the following weeks, while restoration on the structure is completed. Once your home is ready to be lived in again production arranges delivery of all the cleaned contents. Content cleaning is a very extensive job that can sometimes take weeks to finish, but if the contents are complete before your home restoration is complete, SERVPRO of Anderson will store them until your home is move in ready. If you experience a fire and need the smoke and soot cleaned from your belongings, give us a call at (864)-224-0285!

Water Damage Mitigation Process

2/15/2021 (Permalink)

Carpet in school classroom affected by water from burst pipe Water Damage in Anderson Classroom

An Anderson school called us afterhours saying that they had a pipe burst in their kitchen sink. A nearby classroom that had both tile and carpet was affected from the water. Once the call came in, our dispatch team were called, and we contacted the customer back with an estimated time of arrival within 2 hours of the initial call. Once SERVPRO of Anderson’s team is on site, they speak with the customer to get a better understanding of the work they would like completed. Production extracted the standing water from the affected room and set the proper drying equipment. Depending on the extent of the water damage, there may be a need for demolition to remove affected materials. This is something that is always discussed with the customer or with the insurance covering the job before any demolition is actually done. For this specific job, we did not do any demolition. Over the next couple of days, our production crew went out to monitor the equipment and move it if necessary, to assure that the entire floor was being dried. Once the tile and the carpet give a reading that signifies the floor is dry enough, the equipment is removed and the process complete. Each water job comes with its own circumstances, some more complex than others, but SERVPRO of Anderson’s production crew will always follow all these steps to ensure you have a smooth mitigation process. If you have a water leak or flood in your home or business, give us a call at (864)-224-0285 and we will talk you through every step of the process!

WHY SERVPRO 2021

1/4/2021 (Permalink)

SERVPRO of Anderson has been acquiring new equipment so that we can be prepared for any size disaster. Our new commercial grade Desiccant Dehumidifier, paired with our new extended trailer and commercial size generator allow us to get out to any job, in any weather climate. This will allow us to help not only our community, but our fellow SERVPRO’s on the coast during hurricane season. Not only will we be able to aid in mitigation services, we can tackle whole projects while we’re there as well. We have received and assembled our final equipment to handle larger commercial and residential projects. Lastly, at the very beginning of 20201, we broke ground on our new SERVPRO facility that will give us the space to store this extra equipment, as well as customers contents before, during, and after cleaning. Our highly trained Team is here to help throughout the process whenever a disaster happens. Give us a call for your large or small mitigation or remediation needs at SERVPRO Anderson at (864)-224-0285!

Potential Causes for Holiday Fires

12/2/2020 (Permalink)

Fires around the holidays are very common. SERVPRO of Anderson hopes everyone has had a fire free holiday season. Here are the main causes of holiday/winter fires:

Fireplaces

During the winter and holiday season people use their fireplaces more. Be sure to clean out your fireplace and watch the fire until it is completely burned out.

Cooking

Throughout the holiday season people tend to cook more. Many people will start cooking and leave their food unattended. If you are cooking in the oven, do not forget to turn it off!!

Decorative Lights

Make sure the lights you choose to decorate with do not have frayed wires. This could easily start an electrical fire. We recommend you do not leave lights up year-round, as the chances of that strand catching fire increases. 

Candles

People also tend to light more candles during the winter and holiday season. According to the National Fire Protection Association, four of the five most dangerous days of the year for residential candle fires are Christmas, Christmas Eve, New Year’s Day, and New Year’s Eve. If you light a candle, make sure it is away from anything that could blow on it and catch fire. Also make sure it is on a sturdy surface and you don't forget to blow it out.

Christmas Trees

It is very common for a Christmas tree to catch fire if it is not treated properly. Make sure you water your Christmas tree if it is real in order to reduce the chance of it catching fire. 

If you happen to experience a fire don't forget you can call SERVPRO of Anderson at (864)-224-0285!!

New Commercial Desiccant Dehumidifier

10/27/2020 (Permalink)

As SERVPRO of Anderson continues to grow, so do the jobs that we work on. This year has been an incredible year of growth where our production team has tackled jobs bigger than we ever thought we would. With all of this growth, it is only necessary that we keep up with the pace and add some new equipment that will allow us to function faster and better than ever. This huge new desiccant dehumidifier will allow us to get the job done in large commercial spaces in a hurry so that businesses can get back to normal after disaster strikes. Desiccant dehumidifiers dry differently than most dehumidifiers in that they use the chemical desiccant to do so. This commercial grade desiccant dehumidifier has the ability to dry already dry air and extremely difficult to try materials at extreme hot and cold temperatures!

Make sure you give us a call for any of your restoration needs, at SERVPRO Anderson. (864)-224-0285.

SERVPRO Anderson COVID-19 Cleaning

10/7/2020 (Permalink)

The global COVID-19 pandemic that hit the United States in early March has changed the way that we do things in many aspects of our lives. Here at SERVPRO of Anderson, it has changed what it means to be clean. During these unprecedented times, our production team has been working tirelessly to help sanitize and clean our local communities’ businesses, churches, and medical facilities. Our crew make it a priority to get out to any COVID-19 job within 24 hours of being called, because we know how important it is to keep business running. SERVPRO Anderson has the most dedicated production manager who always has her phone on for round the clock services. If you find that your business is in need of our services, make sure to give us a call at (864)-224-0285.

October is Fire Prevention Month!

9/23/2020 (Permalink)

Did you know that October was named fire prevention month because of the great fire that took place in Chicago in 1871? It is important that we raise awareness to the families and businesses of our community but educating people on how to practice fire safety. This year the NFPA’s 2020 campaign for Fire Safety Month is, “Serve Up Fire Safety in the Kitchen”.

SERVPRO of Anderson is happy to support this campaign and we have a few tips for how you can practice fire safety while in the kitchen.

  1. Install a smoke detector near, but not in the kitchen.
  2. Never leave cooking food unattended.
  3. Keep dish towels, potholders, and paper towels away from the stove.

While it is important to know how to prevent a fire in your kitchen, accidents do still happen and can be devastating to your family’s home. SERVPRO of Anderson can assist with the clean-up, demolition, and restoration of any house fire. Our production crew is always, “Here to Help”!